The privacy policy describes the principles of how we process information about you, including personal data and cookies.

1. General Information

This policy applies to the website operating under the URL: anma-pl.eu. The website operator and personal data administrator is: ZPUH “ANMA” s.c. Tomaszewscy, located at Ostrowskiego 9, 53-238 WROCŁAW. You can contact the operator via email at anma@anma-pl.eu. The operator serves as the data administrator for personal information you voluntarily provide on the site. The website uses personal data for purposes such as presenting offers or information.

2. Selected Data Protection Methods Used by the Operator

Personal data and login information entered on the site are protected via SSL encryption, ensuring that data is encrypted on the user’s device and readable only on the destination server. Data stored in the database is encrypted in such a way that only the operator can access it. Passwords are stored using one-way hashing, which is irreversible, meeting modern standards for password security. The operator periodically updates administrative passwords and regularly backs up data. Additionally, all software used for data processing is routinely updated.

3. Hosting

The website is hosted on servers provided by home.pl. For technical reliability, the hosting provider logs certain information such as:

• URL of requested resources (pages, files),
• Time of request and response,
• Client’s device name (HTTP protocol),
• HTTP transaction error information,
• Referrer URL (previously visited page if accessed via a link),
• Browser information, IP address,
• Diagnostic information related to self-service ordering processes on the site,
• Email service management information.

4. Your Rights and Additional Information on Data Usage

In certain cases, the administrator may transfer your data to other entities when necessary for fulfilling contractual obligations or legal requirements. This may include:

• Authorized personnel and collaborators,
• Hosting providers,
• Mailing and SMS communication companies,
• Marketing collaborators,
• Couriers,
• Insurers,
• Legal offices and debt collectors,
• Banks, and
• Payment operators, as well as public authorities. Your data will only be processed as long as necessary for the purposes specified by legal regulations (e.g., accounting). For marketing data, processing will not exceed three years.

You have the right to:

• Access, rectify, delete, and restrict the processing of your personal data,
• Request data portability. You may object to data processing, including profiling, for legally justified purposes, unless legitimate grounds for processing outweigh your rights.

Complaints about the administrator’s actions can be directed to the President of the Personal Data Protection Office at Stawki 2, 00-193 Warsaw. Providing personal data is voluntary but necessary for using the service.

Automated decision-making, including profiling, may be applied for service provision and direct marketing purposes. Data is not transferred outside the EU.

5. Information in Forms

The website collects information voluntarily provided by users, including personal data. Connection details (e.g., time, IP address) may be logged. Forms may link entered data to the user’s email address. The data in forms is processed as per the function of each form, such as handling service requests, sales contacts, or service registration.

6. Administrator Logs

User activity on the website may be logged for administrative purposes.

7. Key Marketing Techniques

The operator uses Google Analytics for statistical traffic analysis, relying on cookies for anonymous information. Users can review and edit their preferences in Google’s ad settings tool: Google Ad Preferences. The website also uses Facebook pixel, enabling Facebook to recognize registered users. No additional data is shared with Facebook.

The website may employ heat maps and behavior recording tools that anonymize information. No passwords or sensitive data are recorded. Automation may send emails to users, provided they consented to receive marketing communications.

8. Information About Cookies

The website uses cookies for:

• Maintaining user sessions (after login),
• Serving marketing purposes. Two main cookie types are used:
• Session cookies: Temporary files stored until the browser is closed,
• Persistent cookies: Files stored on the user’s device until deleted.

Users may modify browser settings to block or delete cookies; however, doing so may affect website functionality.

9. Managing Cookies – How to Express and Withdraw Consent?

Users can manage cookies by adjusting their browser settings:

• Desktop browsers: Edge, Internet Explorer, Chrome, Safari, Firefox, Opera.
• Mobile devices: Android, Safari (iOS), Windows Phone.

Disabling cookies essential for authentication, security, or user preference maintenance may hinder website usability.